The effect of emotional intelligence, competency and financial compensation on performance of employee with job satisfaction

Edi Sugiono (1), Siti Nurhasanah (2),
(1) Universitas Nasional Jakarta Indonesia  Indonesia
(2) Universitas Nasional Jakarta Indonesia  Indonesia

Corresponding Author


DOI : https://doi.org/10.29210/020221549

Full Text:    Language : en

Abstract


This research aims to understand the impact of emotional intelligence, ability, and economic compensation on employee performance through the job satisfaction of Detikcom employees. In this study, the sample used was 110 respondents using simple random sampling techniques. The results show that the three variables of emotional intelligence, competence and economic compensation have significant positive effects on job satisfaction. Emotional intelligence and ability variables have a positive and significant impact on employee performance. Financial compensation variables have a positive but insignificant effect on employee performance. Variables such as emotional intelligence, competence, and economic compensation have a positive and significant impact on employee performance through job satisfaction. In addition, variable job satisfaction has a positive and significant impact on employee performance.

Keywords


emotional intelligence, competence, financial compensation, job satisfaction and employee performance

References


Adam, F. and J. Kamase. 2019.The Effect Competence and Motivation to Satisfaction and Performance. International Journal of Scientific & Technology Research. 8 (3): 132–40.

Afandi, P. 2016. Concept & Indicator Human Resources Management for Management Research. CV Budi Utama. Yogyakarta.

Agustian, AG 2009. The Secret to Success in Building Emotional and Spiritual Intelligence: ESQ Emotional Spiritual Quotient. Arga Publishers. Jakarta.

Arda, M. 2017. The Effect of Job Satisfaction and Work Discipline on Employee Performance at Bank Rakyat Indonesia, Putri Hijau Branch, Medan. Management & Business Scientific Journal. 18 (1): 45–60.

As'ad, M. 2000. Industrial Psychology Human Resources Science Series. Fourth Edition. Liberties. Yogyakarta.

Bangun, W. 2012. Human Resource Management. Erlangga. Jakarta.

Detikcom. 2016. Detikcom Move On to The Next Level.http://www.detik.com/dnewgeneration/. 13/05, 2020.

Fitriastuti, T. 2013. The Effect of Emotional Intelligence, Organizational Commitment and Organizational Citizenship Behavior on Employee Performance. JDM (Journal of Management Dynamics). 4 (2): 103–14.

Gaol, JL 2014. A to Z Human Capital: Concepts. A to Z Human Capital: Theory and Development in the Context of Public and Business Organizations. Grasindo. Jakarta.

Goleman, D. 2005. Emotional Intelligence: Why It Can Matter More than IQ. Bantam. New York.

Hadiprojo, R., and TH Handoko. 2011. Personnel and Human Resources Management. BPFE. Yogyakarta.

Hair, JF, WC Black, A. Babin, and RE ANderson. 2010. Multivariate Data Analysis. Pearson Prentice Hall. New York.

Hasibuan, MSP 2017. Human Resource Management. Revised Edition. Earth Literacy. Jakarta.

Hidayati, IN, and M. Setiawan. 2013. Emotional Intelligence and Spiritual Intelligence Effect on Job Satisfaction and Employee Performance (Study at the West Nusa Tenggara Institute of Education Quality Assurance (LPMP)). Management Application Journal. 11 (4): 629–39.

Imam, K. 2009. Quantum Emotion: The Sample Ways For Your Beautiful Life. Because of Science. Yogyakarta.

Jackson, JH, and RL Mathis. 2003. Human Resource Management. 10th ed. Southwestern, Mason, OH. Translation D. Angelia, 2006, Human Resource Management. Edition 10. Salemba Empat. Jakarta.

Kadarisman, M. 2012. Compensation Management. Raja Grafindo Persada. Jakarta.

Kumar, V. 2018. Impact of Emotional Intelligence and Gender on Job Satisfaction: An Empirical Study amongst the Employees of HDFC Banks in Chandigarh Tricity, India. International Journal of Innovation and Economic Development. 4 (2): 24–31.

Luthans, F. 2005. Organizational Behavior. 10th ed.nMcGraw-Hill. New York. VA Yuwono, S. Purwanti, A. Prabawati, and W. Rosari translations. 2006. Organizational Behavior. Edition 10. Andi. Yogyakarta.

Mangkunegara, AP 2009. Human Resource Management. PT. Rosdakarya youth. Bandung.

Mardiyanti, OA, HN Utami, and A. Prasetya. 2018. The Effect of Financial Compensation and Non Financial Compensation on Employees Performance Through Job Satisfaction as in Intervening Variable (Study on Permanent Employees of PT Citra Perdana Kendedes in Malang, East Java). Journal of Business Administration. 62 (1): 135–44.

Mariam, R. 2009. The Influence of Leadership Style and Organizational Culture on Employee Performance through Employee Job Satisfaction as an Intervening Study Variable at the Head Office of PT. Asuransi Jasa Indonesia (Persero). Thesis. Diponegoro University Postgraduate Management Program. Semarang.

Moeheriono. 2012. Competency Based Performance Measurement. Raja Grafindo Persada. Jakarta.

Mohanty, A., P. Sarangi, B. Nayak, and SS Pasumarti. Effects of Emotional Intelligence on Job Performance: An Empirical Study Private Sector Workplace.International Journal of Mechanical Engineering and Technology. 10 (5): 325-332.

Mondy, RW 2008. Human Resource Management. Volume 1. Erlangga. Jakarta.

Mukhtar, A., B. Modding, B. Latief, H. Hafied. 2018. The Influence of Competence, Organizational Culture and Work Stress on Job Satisfaction and Performance of Sharia Bank Employees in Makassar. Journal of Research in Humanities and Social Science. 6 (5): 58–64.

Mulyana, E. 2004. Competency Teacher Standards. Rodya Karya. Bandung.

Okazaki, S. 2012. Handbook of Research on International Advertising. Edward Elgar Publishing. UK.

Oktariani, W. 2016. The Effect of Emotional Intelligence and Spiritual Intelligence and Personality on Employee Performance at PT. BTN (Persero) Tbk. Jember Branch. BISMA: Journal of Business and Management 10 (2): 144–55.

Palan, R. 2003. Competence Management. Suma Printing, Kuala Lumpur.

Prasetiyo, S. 2014. The Influence of Leadership Style and Compensation on Employee Performance with Job Satisfaction as an Intervening Variable (Studies in Star Hotels in Yogyakarta). " Essay. Accounting Study Program. Yogyakarta State University. Yogyakarta.

Purnamasari, DL, and HN Utami. 2018. The Effect of Financial and Non-Financial Compensation on Job Satisfaction and Organizational Commitment (Study on Employees of Regional Drinking Water Companies (PDAM) Malang City). Journal of Business Administration. 64 (1): 70–76.

Renyut, BC, HB Modding, and J. Bima. 2017. The Effect of Organizational Commitment, Competence on Job Satisfaction and Employees Performance in Maluku Governor's Office.IPTA Journal. 4 (2): 82-87.

Rexhepi, G., and B. Berisha. 2017. The Effects of Emotional Intelligence in Employees Performance. International Journal of Business and Globalization. 18 (4): 467–79.

Sari PWAG, LGLKusuma, NPE Mahadewi. 2016. The Effect of Direct Financial Compensation, Indirect Financial Compensation and Non-Financial Compensation on Employee Performance at PT. Telkom Manado. IPTA Journal. 4 (2): 82–87.

Simamora, H. 2004. Human Resource Management. Stie Ykpn. Yogyakarta.

Sinambela, LP 2016. Human Resource Management. Earth Literacy. Jakarta.

Sitorus, M., T. Manalu, and I. Andira. 2020. The Effect of Competence and Job Selection on Employee Job Satisfaction at PT. Tirta Sumber Menara Lestari. Tijarah: Journal of Economics and Business. 1 (19): 119-128.

Sofyandi, H. 2008. Human Resource Management. Graha Ilmu. Yogyakarta.

Sudiarditha, IKR, D. Susita, and TM Kartini. 2019. Compensation and Work Discipline on Employee Performance with Job Satisfaction as Intervening. Trikonomika Journal. 18 (2): 80–87.

Sugijanto, D. 2018. The Effect of Financial and Non-Financial Compensation on the Performance of Blue Collar Employees of PT Jatim Indo Lestari. Agora. 6 (2).

Sulistyani, H., and B. Irawan. 2018. The Influence of Financial Compensation on Employee Performance in the Cereal Directorate, Gender Directorate of Food Crops, Ministry of Agriculture. Journal of Administrative Reform: Scientific Journal for Creating Civil Society. 5 (1): 20–26.

Sutrisno, E. 2012. Human Resource Management. Kencana Prenada Media Group. Jakarta.

Tamma, FH, and D. Iskandar. 2015. The Effect of Financial Compensation on Employee Performance (Case Study CV. Qitarabu Jaya Utama). EProceedings of Management. 2 (3): 2496-25012.

Vratskikh, I, MA Lozi, and M. Maqableh. 2016. The Impact of Emotional Intelligence on Job Performance via the Mediating Role of Job Satisfaction. International Journal of Business and Management. 11 (2).

Wijanto, SH 2008. Structural Equation Modeling With Lisrel 8.8.Graha Ilmu. Yogyakarta.

Hero. 2013. Leadership: Theory, Psychology, Organizational Behavior, Applications and Research. PT. Rajagrafindo Persada. Jakarta.

Yoke, LB, and SA Panatik. 2016. The Mediatory Role of Job Satisfaction between Emotional Intelligence and Job Performance. International Business Management. 10 (6): 806–12.


Article Metrics

 Abstract Views : 718 times
 PDF Downloaded : 0 times

Refbacks

  • There are currently no refbacks.