The effect of employee performance through job satisfaction: work motivation and leadership at Satpol PP Padang Sidempuan North Sumatra

Abstract

Human resources (HR) have an important role in the success of a business or organisation through their effort, talent, innovation, drive, and actual tasks. The purpose of this study is to analyse and reveal the effect of work motivation and leadership on job satisfaction and the effect of work motivation, leadership and job satisfaction on employee performance, the effect of organisational culture on employee performance at Satpol PP Padang Sidempuan North Sumatra. Then the effect of work motivation on employee performance mediated by job satisfaction, the effect of leadership on employee performance mediated by job satisfaction and the effect of communication on employee performance mediated by job satisfaction. The research method used is descriptive quantitative. The research was conducted with a sample size of 199 employees, data testing using SEM PLS. The results of this study indicate that there is an effect of work motivation, leadership, communication and job satisfaction partially on employee performance at Satpol PP Padang Sidempuan North Sumatra. The implications of the study found that there is no positive and significant effect of work motivation on job satisfaction and leadership and communication partially on job satisfaction.
Keywords
  • Job satisfaction Work motivation Leadership Employee performance
References
  1. Alam, I. A., & Monica, L. T. (2015). Pengaruh Gaya Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Manajemen Dan Bisnis, 5(2), 242–265.
  2. Arismayanti, N. K. (2017). Branding Strategy of Tourism in Bali Based on Cultures and Heritage. International Science, Social Science, Engineering and Energy Conference, Table 1, 1–14.
  3. Estiningsih, E. (2018). Pengaruh Kepemimpinan, Motivasi Kerja dan Komunikasi Terhadap Kinerja Karyawan Melalui Kepuasan Kerja. MBIA, 17(2), 47–58.
  4. F. Hair Jr, J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014a). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
  5. F. Hair Jr, J., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014b). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128
  6. Hair, J. F., Hult, G., M, T., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Parital Least Square Structural Equation modelling (PLS-SEM). (SAGE Publi).
  7. Hanafi, B. D., & Yohana, C. (2017). Pengaruh motivasi, dan lingkungan kerja, terhadap kinerja karyawan, dengan kepuasan kerja sebagai variabel mediasi pada PT BNI Lifeinsurance. Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB), 5(1), 73–89. https://doi.org/10.21009/JPEB.005.1.6
  8. Harahap, D. S., & Khair, H. (2019). Pengaruh Kepemimpinan dan Kompensasi terhadap Kepuasan Kerja melalui Motivasi Kerja. Jurnal Ilmiah Magister Manajemen, 2(1), 69–88.
  9. Hidayat, A. (2021). Pengaruh kompensasi dan motivasi terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Jurnal Ilmu Manajemen (JIMMU), 6(2), 165–177. https://doi.org/10.33474/jimmu.v6i2.12328
  10. Istianingsih, N., Salim, E., & Defit, S. (2019). Strategi Sustainability UMKM Pisang Sale di Kabupaten Bungo dengan Metode SWOT dan Analytic Hierarchy Process (AHP). Prosiding Seminar Nasional Riset Information Science (SENARIS), 1(September), 110. https://doi.org/10.30645/senaris.v1i0.14
  11. Jayanti, G. A., & Nazwirman, N. (2020). Model Kinerja Pegawai: Kepemimpinan, Budaya Kerja, dan Motivasi Kerja dengan Kepuasan kerja variabel intervening. Jurnal Ilmiah Manajemen Dan Bisnis, 21(2), 157–173.
  12. Ng, E. S., & Parry, E. (2016). Research in Personnel and Human Resources Management Article information :Research in Personnel and Human Resources Management, 34, 1–41.
  13. Ouakouak, M. L., Zaitouni, M. G., & Arya, B. (2020). Ethical leadership, emotional leadership, and quitting intentions in public organizations: Does employee motivation play a role? Leadership and Organization Development Journal, 41(2), 257–279. https://doi.org/10.1108/LODJ-05-2019-0206
  14. Putra, I., & Indrawati, A. (2018). Pengaruh Keadilan Organisasi Terhadap Kepuasan Kerja Dan Komitmen Organisasional Di Hotel Rama Phala Ubud. E-Jurnal Manajemen Universitas Udayana, 7(4), 255368. https://doi.org/10.24843/EJMUNUD.2018.v07.i04.p11
  15. Rademacher, L., & Stürmer, K. (2020). The Pursuit of Happiness in PR: Joy, Satisfaction and Motivation during Working as Communication Manager on Purposeful Cases. 5, 137–154. https://doi.org/10.1108/s2398-391420200000005010
  16. Rasmi, Amiruddin, & Sumardi. (2017). Compensation and Motivation Effect To Employees’ Job Satisfaction. Hasanuddin Economics and Business Review, 1(2), 162. https://doi.org/10.26487/hebr.v1i2.1188
  17. Rivaldo, Y., & Ratnasari, S. L. (2020). Pengaruh Kepemimpinan Dan Motivasi Terhadap Kepuasan Kerja Serta Dampaknya Terhadap Kinerja Karyawan. Jurnal Dimensi, 9(3), 505–515.
  18. Robescu, O., & Iancu, A.-G. (2016). The effects of motivation on employees performance in organizations. Valahian Journal of Economic Studies, 7(2), 49–56.
  19. Santoso, P. I. (2018). Metode Penelitian Kuantitatif. Andi.
  20. Santoso, S. (2014). Statisitik Parametik (Edisi Revi). Elex Media Komputindo.
  21. Saputro, G. B., & Siagian, H. (2017). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Melalui Variabel Intervening Motivasi Kerja Di Head Office PT. Marifood. Agora, 5(3), 1–8.
  22. Sasidaran, S. (2018). Impact of Training on Employee Performance : A Case Study of Private Organization in Sri Lanka. IOSR Journal of Business and Management, 4(6), 646–661.
  23. Siagian, T. S., & Khair, H. (2018). Pengaruh gaya kepemimpinan dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 59–70. https://doi.org/10.30596/maneggio.v1i1.2241
  24. Siahaan, B. N. (2014). Pengaruh Kepemimpinan dan Motivasi Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Karyawan Akademi Manajemen Informatika komputer Medan Business Polytechnic Medan (AMIK MBP) Medan.
  25. Sugiyono. (2016). Memahami Penelitian Kuantitatif. Alfabeta.
  26. Sugiyono. (2017). Metode penelitian kuantitatif kualitatif dan R&D. Alfabeta.
  27. Supranto, J., & Nandan, L. (2016). Petunjuk PraktisPenelitian Ilmiah Untuk menyususn SKripsi, Tesis, dan Disertasi. Mitra Wacana Media.
  28. Xolani Enoch Tyilana. (2005). the Impact of Motivation on Job Satisfaction Amongst Employees of a. October, 265–276.