Smart governance as a new strategy on Jambi city policy innovations

  • Rio Yusri Maulan 
    University of Ljubljana
    Slovenia
  • Ovie Yanti
    Universitas Jambi
    Indonesia
  • Nur Sukmawat
    Universitas Jambi
    Indonesia

Abstract

The goal of the smart governance concept is modern urban management using state-of-the-art technologies, considering the applicable ecological standards while saving resources and achieving the expected results. In line with this, the government needs to build integrated ICTs services. Therefore, the government of Indonesia has legalized a regulation relating to smart city policy. In 2017, Indonesia introduce The Movement Towards 100 Smart Cities. The program aims to guide local government to further maximize the use of technology, both in improving public services and transformation of existing resources in local government to become more digital-based.This article uses a qualitative descriptive approach through out in-depth interviews, documentation and secondary data exploration to present the extent of the development of smart governance in Jambi City, Indonesia which explained driving factors (and challenges) to policy implementation in local government, although the process of digitization has been in right direction so far, improvement is needed in terms of enhancing digital resources, adjusting to the organizational culture, and implementing a more diverse collaboration strategy.
Keywords
  • Policy innovations
  • Public services
  • Smart governance
References
  1. Alzahrani, L., Al-Karaghouli, W., & Weerakkody, V. (2017). Analysing the critical factors influencing trust in e-government adoption from citizens’ perspective: A systematic review and a conceptual framework. International Business Review, 26(1), 164–175. https://doi.org/10.1016/j.ibusrev.2016.06.004
  2. Anthopoulos, L. G. (2015). Understanding the smart city domain: A literature review. Transforming City Governments for Successful Smart Cities, 9–21.
  3. Berry, J., & Portney, K. (2013). Interest Group Participation in City Politics. Sustainability, 5, 2077–2097. https://doi.org/10.3390/su5052077
  4. Bolívar, M. P. R. (2017). Smart Technologies for Smart Governments: Transparency, Efficiency and Organizational Issues. Springer International Publishing. https://books.google.si/books?id=vYotDwAAQBAJ
  5. Bolívar, M. P. R., & Muñoz, L. A. (2018). E-Participation in Smart Cities: Technologies and Models of Governance for Citizen Engagement. Springer International Publishing. https://books.google.si/books?id=ShdnDwAAQBAJ
  6. Brayda, W. C., & Boyce, T. D. (2014). So you really want to interview me?: Navigating “sensitive” qualitative research interviewing. International Journal of Qualitative Methods, 13(1), 318–334.
  7. Chourabi, H., Nam, T., Walker, S., Gil-Garcia, J. R., Mellouli, S., Nahon, K., Pardo, T., & Scholl, H. (2012). Understanding Smart Cities: An Integrative Framework. 45th Hawaii International Conference on System Sciences, 2289–2297. https://doi.org/10.1109/HICSS.2012.615
  8. Coleman, S., & Blumler, J. G. (2009). The Internet and Democratic Citizenship: Theory, Practice and Policy. Cambridge University Press; Cambridge Core. https://doi.org/10.1017/CBO9780511818271
  9. Colldahl, C., Frey, S., & Kelemen, J. E. (2013). Smart cities: Strategic sustainable development for an urban world.
  10. Creswell, J. W. (2013). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. SAGE Publications. https://books.google.si/books?id=Ykruxor10cYC
  11. Denzin, N. K. (2015). Triangulation. In The Blackwell Encyclopedia of Sociology. John Wiley & Sons, Ltd. https://doi.org/10.1002/9781405165518.wbeost050.pub2
  12. Gano, G. (2013). The New Face of Government: Publics and Policymaking Online. Journal of Public Administration Research and Theory: J-PART, 23(3), 755–758. JSTOR.
  13. Gaulė, E. (2014). Public governance decentralization modelling in the context of reforms.
  14. Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Milanović, N., & Meijers, E. (2007). Smart cities—Ranking of European medium-sized cities.
  15. Gil-Garcia, J. R., Zhang, J., & Puron-Cid, G. (2016). Conceptualizing smartness in government: An integrative and multi-dimensional view. Government Information Quarterly, 33. https://doi.org/10.1016/j.giq.2016.03.002
  16. Hartati, H., & Wahid, M. (2019). Development Policy Kampung Bantar in Realizing Smart City in Jambi City, Indonesia. International Conference on Public Organization (ICONPO).
  17. Islam, M. S. (2008). Towards a sustainable e-Participation implementation model. European Journal of EPractice, 5(10).
  18. Joss, S., Cook, M., & Dayot, Y. (2017). Smart Cities: Towards a New Citizenship Regime? A Discourse Analysis of the British Smart City Standard. Journal of Urban Technology. https://doi.org/10.1080/10630732.2017.1336027
  19. Kemkominfo. (2017). Buku Panduan Penyusunan Master Plan Smart City 2017. Kementerian Komunikasi dan Informatika RI. https://fliphtml5.com/htogp/pinf/basic
  20. kominfo.go.id. (2017a, May 23). Kementerian Kominfo Canangkan Gerakan 100 Kota Pintar. https://www.kominfo.go.id/content/detail/9677/kementerian-kominfo-canangkan-gerakan-100-kota-pintar/0/sorotan_media
  21. kominfo.go.id. (2017b, July 24). Pemkot Jambi Gelar Bimtek Penyusunan Master Plan Smart City. https://www.kominfo.go.id/content/detail/10146/pemkot-jambi-gelar-bimtek-penyusunan-master-plan-smart-city/0/sorotan_media
  22. Lazaroiu, G. C., & Roscia, M. (2012). Definition methodology for the smart cities model. Energy, 47, 326–332. https://doi.org/10.1016/j.energy.2012.09.028
  23. Lee, J., & Kim, S. (2014). Active Citizen E-Participation in Local Governance: Do Individual Social Capital and E-Participation Management Matter? In Proceedings of the Annual Hawaii International Conference on System Sciences (p. 2053). https://doi.org/10.1109/HICSS.2014.259
  24. Lombardi, P., Giordano, S., Farouh, H., & Yousef, W. (2012). Modelling the smart city performance. Innovation: The European Journal of Social Sciences, 25. https://doi.org/10.1080/13511610.2012.660325
  25. Lub, V. (2015). Validity in Qualitative Evaluation: Linking Purposes, Paradigms, and Perspectives. International Journal of Qualitative Methods. https://doi.org/10.1177/1609406915621406
  26. Maciel, C., Roque, L., & Garcia, A. C. (2008). Measuring the e-Participation in Decision-Making Processes through Online Surveys.2, 426–434.
  27. Maulana, R. Y., Yanti, O., & Sukmawati, N. (2020). Overview Of Smart City Policy Implementation: A New Approach To Jambi City Government Administration In The Industry 4.0 Era. JISIP (Jurnal Ilmu Sosial Dan Pendidikan), 4(4).
  28. Meijer, A., Rodríguez, B., & Pedro, M. (2015). Governing the smart city: A review of the literature on smart urban governance. International Review of Administrative Sciences, 82. https://doi.org/10.1177/0020852314564308
  29. Meijer, A., & Thaens, M. (2018). Urban Technological Innovation: Developing and Testing a Sociotechnical Framework for Studying Smart City Projects. Urban Affairs Review, 54(2), 363–387. https://doi.org/10.1177/1078087416670274
  30. Miles, M. B., & Huberman, A. M. (1994). Qualitative Data Analysis: An Expanded Sourcebook. SAGE Publications. https://books.google.si/books?id=U4lU_-wJ5QEC
  31. Mosannenzadeh, F., & Vettorato, D. (2014). Defining Smart City. A Conceptual Framework Based on Keyword Analysis. TeMA - Journal of Land Use, Mobility and Environment, 683–694. https://doi.org/10.6092/1970-9870/2523
  32. Nam, T., & Pardo, T. (2011). Conceptualizing smart city with dimensions of technology, people, and institutions. ACM International Conference Proceeding Series, 282–291. https://doi.org/10.1145/2037556.2037602
  33. Neirotti, P., De Marco, A., Cagliano, A. C., Mangano, G., & Scorrano, F. (2014). Current trends in Smart City initiatives: Some stylised facts. Cities, 38, 25–36. https://doi.org/10.1016/j.cities.2013.12.010
  34. Osborne, S. P. (2010). The New Public Governance: Emerging Perspectives on the Theory and Practice of Public Governance. Taylor & Francis. https://books.google.si/books?id=m7OLAgAAQBAJ
  35. Roman, A., & Miller, H. (2013). New Questions for E-Government: Efficiency but not (yet?) Democracy. International Journal of Electronic Government Research, 9, 65. https://doi.org/10.4018/jegr.2013010104
  36. Santos, H., Tonelli, D., & De Souza Bermejo, P. (2014). Sociopolitical Digital Interactions Maturity: Analyzing the Brazilian States. https://doi.org/10.13140/2.1.2715.4882
  37. Savoldelli, A., Codagnone, C., & Misuraca, G. (2014). Understanding the e-government paradox: Learning from literature and practice on barriers to adoption. Government Information Quarterly, 31, S63–S71. https://doi.org/10.1016/j.giq.2014.01.008
  38. Scholl, H. J., & Scholl, M. C. (2014). Smart governance: A roadmap for research and practice. IConference 2014 Proceedings.
  39. Shaheen, A., & Tassabehji, R. (2007). Measuring E-Government: Challenges and Opportunities for the Developing World Measuring E-Government: Challenges and Opportunities for the Developing World.
  40. Stratigea, A., Papadopoulou, C.-A., & Panagiotopoulou, M. (2015). Tools and Technologies for Planning the Development of Smart Cities. Journal of Urban Technology, 22. https://doi.org/10.1080/10630732.2015.1018725

Downloads

PDF

Statistic

Abstract Views
: 454 times
PDF
: 5 times